The management platform has already been implemented in the Casino Lisboa’s halls. The cooperation will enter its second phase in Q1 2025 when the supplier’s solution will be installed on the Casino Estoril’s floors.
Player services and client comfort are the prime focus. These two key factors led to the selection of the provider’s product over other alternatives. The system’s ability to enhance operational productivity, rentability, and safety also gained the companion’s trust.
The developer has integrated a wide range of customised elements specifically designed for the operator’s needs.
NOVOVISION’s following modules are currently in use at the casino:
The entertainment venue’s guests begin their CMS interaction from the product’s SRTs and registration desks. Initially, they go through obligatory KYC and GDPR checks. Afterwards, they can select between biometric authorisation or QR-code identification to access the platform.
Casino Lisboa’s 27 live tables are now packed with Novomatic’s facial recognition instruments. Additionally, 634+ EGM solutions in the halls are equipped with user-tracking modules powered by biometric tech.
NOVOVISION’s single-wallet program offers undeniable advantages for both casino attendees and the amusement establishment. Players benefit from seamless transactions, precise promotions allocation, and extra loyalty rewards, while the operator gains access to advanced accounting and data-tracking services.
Jens Einhaus, Sales Director of Novomatic Biometric Systems, described the installation procedure as comprehensive and praised the companion. He expressed his gratitude to Estoril Sol’s team and senior representatives for their support, expertise, trust, and excellent joint work. He also extended thanks to Diverstock Entertainment, the developer’s time-tested distributor in the Portuguese market. The organisation has been a dependable partner for 20+ years and played a crucial role in making the latest collaboration possible.
Bruno Ferreira, Estoril Sol’s Gaming Manager, highlighted that the newly obtained CMS enables the firm to surpass its opponents and establish itself as a technological leader in the country. He emphasised the company’s goal to revolutionise user experiences, with the supplier’s comprehensive product being the optimal choice to fulfil this. Mr Ferreira noted that the installation was swift and efficient, expressing gratitude to his team, the developer, and Diverstock for their contributions.
Purchase or rent Novomatic’s state-of-the-art software at the Gaminator studio. We also have a huge assortment of entertainment content from other industry-leading suppliers and provide comprehensive assistance with software installation.
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