Gaming is a promising economic sector, which is not inferior to the world leaders in terms of its capitalisation — finance, insurance, biotechnology, and pharmaceuticals. The direction is developing at a rapid pace. This creates excellent conditions for investment and business scaling.
At the beginning of 2023, the online portal Research And Markets published a report with forecasts and statistics for the gaming industry:
The course towards the application of innovations has been chosen by many owners of online casinos and software manufacturers. Land-based companies are also focusing on modern IT solutions, trying to optimise the operation of gambling halls and improve customers’ experience.
Consider what technologies will be relevant in 2023.
AI contains machines and systems that mimic human behaviour. They are capable of collecting and analysing huge amounts of information, self-learning, and making intelligent decisions based on previous experience.
According to estimates by the American software developer Oracle Corporation, 79% of companies have already implemented or are only planning to use AI in their work. The online media Grand View Research predicts that the global artificial intelligence market will reach $930 billion by 2028.
The strong points of implementing AI algorithms in the gambling field are as follows:
Fraud protection | Artificial intelligence detects and blocks DDoS attacks, phishing, the introduction of Trojans and utilities, program code obfuscation, and other actions of intruders. AI creates behaviour models for specific players or groups of customers, as well as online casino employees. Based on the saved templates, it is possible to detect atypical activities easily and prevent multi-accounting and fraud associated with bonuses and confidential information |
Automation of routine tasks | AI is the basis for creating chatbots. The possibilities of virtual assistants are quite extensive. They include advising gamers, organising personal mailings, and informing users about new slots and current promotions. Chatbots can play on behalf of the operator, accrue bonuses, and hold group tournaments |
The improvement of customers’ experience | AI studies the interests of gamblers (betting history, requested games, limits, and favourite software providers). Based on the data received, it forms personalised solutions. The introduction of AI contributes to the improvement of users’ experience. Visitors stay longer on gambling sites and turn into regular customers |
The support for responsible gaming | Customers' behaviour patterns can be used to identify non-standard actions that indicate the risks of ludomania. They include too long stay on a site, an increase in the cost of spins with frequent losses, etc. |
A decentralised peer-to-peer network is the basis for creating a crypto casino. Such an iGaming platform is characterised by increased security, provable honesty of the results, and a guarantee of payouts.
Cryptocurrency operates on the blockchain. It is a universal settlement method. Its popularity is growing every year. In 2023, the share of transactions in digital money will increase. Although the leadership, as before, will be held by Internet payments in fiat units: online acquiring, bank transfers, and transactions through eWallet services.
The use of cryptocurrency in online casinos is associated with its legalisation in many countries.
The acquisition and sale of digital assets are regulated in:
The collapse of the FTX international exchange in November last year did not lead to a general panic in the blockchain market, as sceptics predicted. Most entrepreneurs, including the iGaming industry’s participants, have decided to diversify their savings in digital assets. In 2023, operators plan to use TRN, ETH, LTC, and other units along with BTC.
The benefits of applying cryptocurrencies in online casinos are as follows:
VR and AR technologies are the basis of immersive design. Its goal is to create detailed visualisation for a complete plunge into the gaming product. This applies to entertainment content: slots, multiplayer fishing options, and other positions in online casinos.
Immersive design is also used in the development of software for iGaming sites. The solution helps to better present the payment service, casino platform, security software, and other products.
Immersive design meets gamification goals. When engagement tools work in the interface, they literally challenge users and motivate them to complete tasks to the end.
The audience is a bit tired of traditional 5-reel slots. They are being replaced by innovative content with improved graphics and attractive features.
In the coming years, the following games will be in demand:
Consider how the owners of iGaming sites will work in 2023.
In the conditions of active economy digitalisation, the portable device market continues to grow. Therefore, operators need to consider the preferences of this audience segment.
The software must be adapted to play on smartphones. Such innovations include cross-platform support, the acceptance of bets using hotkeys, improved design, and reduced size of software for trouble-free installation on a mobile phone.
Games for desktop sites will also find their consumers in 2023. The main advantage of traditional online casinos is the complete immersion in the gambling process thanks to 4K monitors with a diagonal of over 30 inches. The connection of two or more screens allows users to play different entertainment solutions at the same time and even place bets on different sites.
Major market players have more financial and technological opportunities to introduce innovations, organise large-scale advertising campaigns, and sign profitable sponsorship contracts. Therefore, the role of global corporations in the development of the field is growing every year.
To stand out from the competition, young studios need to create advanced products and offer non-standard betting channels, as well as original promotion options.
An excellent solution would be to launch a blockchain casino or release slots with innovative mechanics. A few years ago, the Australian company Big Time Gaming, which presented the Megaways feature, took this path.
Look at the leaders in the global online gambling market:
Large firms will focus on mergers and acquisitions, partnerships and innovation. The purpose of the changes is to strengthen their influence in local markets and expand the product portfolio.
The trend towards responsible gambling is gaining momentum. This is facilitated by both regulators, which tighten the requirements for licensees, and the operators themselves, who are developing systems to prevent ludomania.
In 2022, Entain PLC presented the Gambling Responsibly America app. The solution contains tools to help and support gamers, as well as many educational materials (articles, videos, charts, etc.). The product is currently available to online users in the US. However, it will be available in Europe, Asia and other regions soon.
The Curacao Gaming Commission promises to present updated business rules for its licensees. The main changes are expected to be aimed at improving the protection of customers and preventing the development of ludomania. The regulator plans to connect all operators to the online monitoring system and organise a multi-stage verification of transactions.
The commissions of Ontario (Canada), the United Kingdom, and other countries are working on modernising the responsible gambling system.
Improved social interaction will ensure greater retention of the audience and contribute to the growth of operators’ profit.
In 2023, online casinos should integrate the following tools:
The entertainment sphere is a promising area for investment.
The Gaminator studio offers a proprietary entertainment system in three basic versions for:
The product is characterised by a wide gaming portfolio, cross-platform support, easy installation, and flexible settings.
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