Rewards for users are an integral element of the bookmaker’s advertising strategy. With its help, operators can attract the attention of a loyal audience, build trusting relationships with regular customers, and encourage gamblers after a series of losing bets.
They are considered a popular marketing technique in the betting business.
The main task of rewards is to motivate the audience to have an ongoing interaction with the bookmaker. These include the placement of bids on sports and cyber competitions, participation in tournaments, online sweepstakes, etc.
Bonuses are actively used by both major market participants and iGaming startups.
Large companies, as a rule, set trends in this field while medium and small enterprises quickly start following them. Thus, such well-known providers as 888 Holdings, Flutter Entertainment, and Betfair were among the first to offer multi-level cashback. Today this option is available in many bookmakers’ offices.
They are actually quite simple. Entrepreneurs give up part of the margin to generate higher income in the future.
The sum that the company loses is presented in the form of bonuses, discounts, cashback, and other benefits. The larger and more diverse the loyalty system, the higher the chances of attracting and retaining the target audience.
The payment of incentives is a mandatory item of expenditure for any sportsbook brand. First, operators calculate GGR (the difference between the bets and winnings of players). After that, they determine NGR (gross gaming revenue minus all additional costs, including rewards).
Key aspects that business owners need to pay attention to:
Let us consider why this marketing tool is so in demand:
Incentives are a completely legitimate marketing tool.
In most cases, their accrual is regulated by the Gambling Commission, which grants a licence to the bookmaker. For example, Sweden sets limits on the amount of bonuses per person. In the UK, Denmark, and Germany there are restrictions on the number of free bets that can also be part of a loyalty program.
The most popular types of rewards are:
This is one of the most popular options that can be found in many sportsbook firms. It shows the number of bids that must be placed to withdraw money to a bank account or e-wallet. If the wager’s description is set at x15, then the gift must be won back 15 times.
Bookmakers often set limits on:
Today, there are practically no bonuses without wagering, and their conditions are also becoming stricter. Betting shops establish restrictions on all types of incentives, including welcome bonuses. Thanks to this, it is possible to quickly identify fraudsters (for example, bots) and work only with a solvent and interested audience.
These are daily special offers from bookmakers with the following individually selected characteristics:
Each bookmaker offers unique express bonuses. In this case, a lot depends on the financial capabilities of operators, the preferences of the audience, and the level of competition. Most often, such rewards are dedicated to top events (like matches of the UEFA or the FIFA World Cup).
The attention of gamblers will already be focused on the tournament, and the availability of an express incentive will motivate them to make bigger deposits.
This option is similar to the previous one. These are several stakes on different events and disciplines (for example, football, basketball, and tennis). To win, people must guess the outcome of each bet (there can be from 3 to 7 of them or even more).
Correct prediction provides another benefit in the form of Combo Boost. The bonus is calculated as a coefficient. Top bookmakers additionally provide up to 70% of the winnings, taking into account the complexity of the express bid.
The incentive can be awarded based on various criteria, such as high positions in a forecasters’ tournament or regular participation in an online betting pool. The list of conditions and bonus odds vary depending on the bookmaker.
It can be dated to a specific action (for example, the installation of a mobile application) or appear randomly. The amount depends on the operators, as well as the rules for using the bonus.
Types of the reward depending on the conditions for receiving it:
The most popular kind is the No Risk bet. Gamblers use only those funds that were provided by the bookmaker. If the bet is not successful, then they simply lose the bonus money but not their savings.
Free bids with the OnlyWin mark are characterised by an unusual way of calculating prizes. In the case of victory, not the entire amount of the winnings goes to the customer’s account but the difference between the total sum of the reward and the offered incentive.
This is one of the bookmaker’s privileges, presented in the form of a win-win bid. If a player doubts one of the outcomes but wants to take a risk, then he can insure his deposit. In case of failure, the funds will be fully or partially returned to his account.
Most entrepreneurs prefer to insure only express bets since they are considered the riskiest. There are few locations where the entire amount is compensated: most often, clients can receive from 10 to 30%.
This is a return of part of the funds that gamblers lost on the sportsbook platform.
Such a bonus has a floating percentage. Beginners usually get minimal compensation, while VIP clients receive a higher rate.
Cashback can be regular or presented as a one-time promotion. Some operators promise to pay back up to 20% of the sum that clients have lost per month. Most often, this privilege is designed for regular visitors but there are also advantageous offers for newcomers.
The main benefits of the option:
Among the most common tendencies, we can name:
Their incorrect distribution is one of the main problems that the betting business faces nowadays.
Hackers deceive operators and illegally appropriate BC funds. They use bots, disguise programs, and other fraudulent software to get benefits and quickly withdraw money to their bank accounts. As a result, the entrepreneurs’ assets are spent inefficiently, and their business loses profit.
Secrets of fighting against bonus hunting:
Key aspects that operators need to take into account:
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